Login Register Now

FAQ & Help Centre

FriedbergDirectAVA Help Center
Trading & Platform
Platform

Platform

Follow New articles New articles and comments

What are the differences between your trading platforms?
How do I update to the latest version of MetaTrader4?
How do I Access my Account on AvaMetaTrader?
How Can I Set Stop Loss and Take Profit on AvaMetaTrader?
How do I show the Navigator on AvaMetaTrader platform?
How do I Install the AvaMetaTrader platform?
How can I apply templates to my MetaTrader4 charts?
How do I show the Terminal?
How do I show the MarketWatch?
How do I change the Colours of a chart?
How do I apply Trading Indicators onto my MT4 platform?
Which platform is right for me?
What type of Options do you offer?
Can I trade spot FX on the same platform?
Will my demo account always be available?
Do you offer Ffxed or floating spreads?
Can I place an order to open at a predefined rate?
Why did the market pass my order, but my order did not close?
Can I modify a conditional order?
Where can I see spread sizes?
What is AutoChartist and can I use it while trading with Friedberg Direct?
Is the Demo Account different from a Real Account?
How can I save changes on my MT4 platform?
Am I able to trade with a single click?
Can I trade with Friedberg Direct using a MAC?
How can I extend my Demo Trading Account?

Discover our new account promotions! Register Now Demo Account

High Risk Investment Warning: Trading Forex/CFD & Options on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade any such leveraged products you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading on margin, and seek advice from an independent financial advisor if you have any doubts. Please read our full (risk warning).
Friedberg Direct is a division of Friedberg Mercantile Group Ltd., a member of the Investment Industry Regulatory Organization of Canada (IIROC), the Canadian Investor Protection Fund (CIPF), and most Canadian Exchanges. Friedberg Mercantile Group Ltd. is headquartered at 181 Bay St., Suite 250, Toronto, ON M5J 2T3, Canada.
Accounts are opened with and are held by Friedberg Direct which clears trades through a subsidiary within the AvaTrade group of companies (collectively, the "AvaTrade Group"). Customers of Friedberg Direct may, in part, be serviced through subsidiaries within the AvaTrade Group. The AvaTrade Group does not own or control any part of Friedberg Direct and is headquartered at Five Lamps Place, Amiens Street, Dublin 1, Ireland
* The trading desk opens on Sundays between 5:00 PM ET and 5:15 PM ET. The trading desk closes on Fridays at 4:55 PM ET. Please note that orders placed prior may be filled until 5:00 p.m. ET and that traders placing trades between 4:55 p.m. and 5:00 p.m. may be unable to cancel orders pending execution .
§ Friedberg Direct’s liquidity providers include global banks, financial institutions, prime brokers and other market makers

Regulatory Documents:
* How IIROC Protects Investors
* IIROC Complaints Brochure
* CIPF Brochure
* CIPF Coverage Policy
* IIROC Brochure: How Can I get My Money Back

Powered by Zendesk