Compliance & Verification
Technical Issues
Trading & Platform
General Information


How do I open an account with FriedbergDirect by Ava?

Opening an account with FriedbergDirect By Ava is easy. Simply follow these 3 steps:

  1. Get started here:, fill in your name and email address, choose either individual or joint account and click on Create account.
  2. Fill in and complete the registration form.
  3. Verify your account (information on the verification forms are here).

Now you can fund your account and start trading.

What is the best way to send documents to verify a new account?

The best way to send documents is by uploading them directly into your My Account:

If you don't have access to a scanner, you can also take a picture with your mobile phone and upload the picture.

For simple instructions on how to upload documents into your account, please click here

Please note: All documents must be valid, clear and full page copies (all 4 corners visible).

What is the minimum amount I need to deposit in order to open an account?

The minimum deposit amount is 100 and applies to your account base Currency:

CAD account – CAD $100
USD account – USD $100

What are the advantages of trading CFDs?

There are several advantages to trading CFDs:

* No Exchange fees – as you do not own the underlying asset, the contract is between you, the trader, and us.

* Leverage trading – You can open a trade with significantly less capital in comparison to owning the underlying asset.

* Initial Margin - required and maintenance margin required are the same.

* Variety of instruments -You can trade a range of instruments from the same platform.

What are the differences between your trading platforms?

Each trading platform offers different features that cater to various types of traders.

Whether you are a beginner or expert, you can find the right platform at Friedberg Direct.

Learn which trading platform best suits you here.

What are the available deposit methods?

We accept all major Credit cards and direct bank transfers; when you log into your account, just click on the Deposit tab on the left, choose the trading account you wish to deposit into and there you can click either on Credit Card or Bank transfer to see the bank details for your wire transfer.

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