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FAQ & Help Centre

  1. FriedbergDirectAVA Help Center
  2. Funds

Funds

Dépôts

  • How do I deposit via Credit Card?
  • What is the minimum amount I need to deposit in order to open an account?
  • Can I deposit using someone else's credit card or bank account?
  • What are the available deposit methods?
  • How do I deposit via Wire Transfer?
  • How do I update a new Credit Card?
See all 16 articles

Withdrawals

  • How long does it take to receive my withdrawal?
  • Why was my withdrawal not approved?
  • How do I withdraw funds?
  • Why is my withdrawal not being processed?
  • What withdrawal methods are available?

Fees

  • What is administration Fee?
  • What is inactivity fee?
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World Finance 100
High Risk Investment Warning: Trading Forex/CFD & Options on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade any such leveraged products you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading on margin, and seek advice from an independent financial advisor if you have any doubts. Please read our full (risk warning).
Friedberg Direct is a division of Friedberg Mercantile Group Ltd., a member of the Investment Industry Regulatory Organization of Canada (IIROC), the Canadian Investor Protection Fund (CIPF), and most Canadian Exchanges. Friedberg Mercantile Group Ltd. is headquartered at 220 Bay St., Suite 600, Toronto, ON M5J 2W4, Canada.
Accounts are opened with and are held by Friedberg Direct which clears trades through a subsidiary within the AvaTrade group of companies (collectively, the "AvaTrade Group"). Customers of Friedberg Direct may, in part, be serviced through subsidiaries within the AvaTrade Group. The AvaTrade Group does not own or control any part of Friedberg Direct and is headquartered at Five Lamps Place, Amiens Street, Dublin 1, Ireland
* The trading desk opens on Sundays between 5:00 PM ET and 5:15 PM ET. The trading desk closes on Fridays at 4:55 PM ET. Please note that orders placed prior may be filled until 5:00 p.m. ET and that traders placing trades between 4:55 p.m. and 5:00 p.m. may be unable to cancel orders pending execution .
§ Friedberg Direct’s liquidity providers include global banks, financial institutions, prime brokers and other market makers


Regulatory Documents:
* How IIROC Protects Investors
* IIROC Complaints Brochure
* CIPF Brochure
* CIPF Coverage Policy
* IIROC Brochure: How Can I get My Money Back
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