FriedbergDirect by Ava strives to provide our customers with an unrivalled trading experience, ensuring that all customers are treated fairly.

In the event that you are dissatisfied with the service provided to you, you can contact Customer Support.

Our Customer support representatives will be happy to assist you and will try to resolve the issue as soon as possible.

If you feel that your dispute has not been resolved to your satisfaction and wish to make a formal complaint, please email: complaints@friedberg.ca.

Please provide as much details as possible relating to your dispute, including your full name and account number. We will ensure your application is thoroughly investigated and that you receive a fair outcome.